{"id":1052,"date":"2020-09-02T14:10:18","date_gmt":"2020-09-02T14:10:18","guid":{"rendered":"http:\/\/your-hotel-spa-alcobaca.ms.decms.eu\/?page_id=1052"},"modified":"2023-04-18T09:44:31","modified_gmt":"2023-04-18T09:44:31","slug":"resolucao-alternativa-de-litigios-de-consumo","status":"publish","type":"page","link":"https:\/\/www.yourhotelspa.com\/fr\/avis-et-certifications\/resolucao-alternativa-de-litigios-de-consumo\/","title":{"rendered":"R\u00e8glement Extrajudiciaire des Litiges de Consommation"},"content":{"rendered":"

Qu’est-ce que le R\u00e8glement Extrajudiciaire des Litiges de Consommation?<\/p>\n

Le R\u00e8glement Extrajudiciaire des Litiges est la possibilit\u00e9 qu’ont tous les consommateurs de s’adresser \u00e0 des entit\u00e9s officielles qui les aideront \u00e0 r\u00e9soudre un conflit ou les guideront \u00e0 travers celui-ci avant qu’ils n’entament une proc\u00e9dure devant les tribunaux.
\nEn g\u00e9n\u00e9ral, la proc\u00e9dure est la suivante : le client demande \u00e0 un tiers impartial d’agir en tant qu’interm\u00e9diaire entre lui et l’entreprise qui fait l’objet de sa plainte. L’interm\u00e9diaire peut sugg\u00e9rer une solution \u00e0 votre plainte, imposer une solution aux deux parties ou r\u00e9unir les parties pour trouver une solution.<\/p>\n

L’Union europ\u00e9enne a mis en place un site web destin\u00e9 \u00e0 aider les consommateurs \u00e0 d\u00e9poser une plainte pour tout litige dans lequel ils sont impliqu\u00e9s. Dans ce contexte, Your Hotel & Spa Alcoba\u00e7a fournit toutes les informations pour que vous puissiez exercer votre droit de r\u00e9clamation aupr\u00e8s d’une entit\u00e9 officielle, tierce et impartiale dans le processus, qui vous aidera \u00e0 r\u00e9soudre le litige en question.<\/p>\n

Ainsi, si vous n’\u00eates pas satisfait de l’acquisition de l’un de nos services ou d’une solution pr\u00e9sent\u00e9e par nous, pour r\u00e9soudre la situation, vous pouvez acc\u00e9der \u00e0 ce site officiel<\/a> et exposer votre plainte ou prendre contact avec l’une des entit\u00e9s de r\u00e9solution alternative des litiges de consommation, parmi lesquelles nous pouvons vous sugg\u00e9rer :<\/p>\n

CNIACC – Centro Nacional de Informa\u00e7\u00e3o e Arbitragem de Conflitos de Consumo
\nRua D. Afonso Henriques, 1
\n4700-030 Braga<\/p>\n

Telefone:+351 253 619 107<\/a>
\nE-mail: geral@cniacc.pt<\/a>
\nWeb: www.cniacc.pt<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Qu’est-ce que le R\u00e8glement Extrajudiciaire des Litiges de Consommation? Le R\u00e8glement Extrajudiciaire des Litiges est la possibilit\u00e9 qu’ont tous les consommateurs de s’adresser \u00e0 des entit\u00e9s officielles qui les aideront \u00e0 r\u00e9soudre un conflit ou les guideront \u00e0 travers celui-ci avant qu’ils n’entament une proc\u00e9dure devant les tribunaux. En g\u00e9n\u00e9ral, la proc\u00e9dure est la suivante […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":1018,"menu_order":16,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1052","page","type-page","status-publish","hentry"],"yoast_head":"\nR\u00e8glement Extrajudiciaire des Litiges de Consommation - Your Hotel & Spa Alcoba\u00e7a<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.yourhotelspa.com\/fr\/avis-et-certifications\/resolucao-alternativa-de-litigios-de-consumo\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R\u00e8glement Extrajudiciaire des Litiges de Consommation - Your Hotel & Spa Alcoba\u00e7a\" \/>\n<meta property=\"og:description\" content=\"Qu’est-ce que le R\u00e8glement Extrajudiciaire des Litiges de Consommation? Le R\u00e8glement Extrajudiciaire des Litiges est la possibilit\u00e9 qu’ont tous les consommateurs de s’adresser \u00e0 des entit\u00e9s officielles qui les aideront \u00e0 r\u00e9soudre un conflit ou les guideront \u00e0 travers celui-ci avant qu’ils n’entament une proc\u00e9dure devant les tribunaux. 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Le R\u00e8glement Extrajudiciaire des Litiges est la possibilit\u00e9 qu’ont tous les consommateurs de s’adresser \u00e0 des entit\u00e9s officielles qui les aideront \u00e0 r\u00e9soudre un conflit ou les guideront \u00e0 travers celui-ci avant qu’ils n’entament une proc\u00e9dure devant les tribunaux. 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